Privacy Statement

During the processing of personal data Ollie Retail B.V. works conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we:
- clearly specify our purposes before we process personal data, by using this privacy statement;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- first ask for explicit permission to process your personal data in cases where your permission is required;
- take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
- respect your right to access, correct or delete your personal data held by us.

Ollie Retail B.V. is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our webshop www.gowithollie.com. We recommend that you read it carefully.

If you have any questions regarding the processing of personal data, you can find the contact details of Ollie Retail B.V. at the end of this privacy statement.

We will use your personal data when handling your order. We may share your data with the
delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.

For this purpose, we use your name and address details, phone number, invoice address, email address, payment details, gender and birth date. We need this data because of our agreement with you. We store this information for six months after your order has been completed. Certain types of personal data will be retained for a longer period with regards to the legal tax retention.

We have a newsletter to inform those interested on news, tips and information about our products and services. Your e mail address is added to the list of subscribers, only with your permission.

For this purpose, we use your name and address details, email address and gender. We do this on the basis of your consent. We store this information until you cancel your subscription. You may cancel your subscription to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.

You can use our contact form to ask questions or make any request.

For this purpose, we use your name and address details, phone number and email address. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.

Statistics and profiling
We keep statistics on the use of our web shop, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. We will of course respect your privacy at all times. If you do not want us to do these statistics, please let us know.

For this purpose, we use your name and address details, phone number, invoice address, email address, payment details, gender, birth date and IP address. We need this data because of our agreement with you. We store this information for six months.

Providing to Third Parties
We collaborate with other organisations, that may receive your personal data. We share data with the following parties, who will use the data for their own marketing purposes:
- Shopify

Promotion
Other than the advertisements on the website, we can inform you about new products or services:
- by e-mail;
- via social media.

You can object at all times against this promotional communication. Every e mail contains a cancellation link. On social media, you can block us or use the cancellation option.

Location data
If necessary, we may collect your location data (GPS). If that is the case, you will be asked to grant consent beforehand.

This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.

Advertisements
Our web shop shows advertisements. We do not publish these ourselves, but we collaborate with advertising companies. These companies keep track of what you like and use that information to only show or make nice or interesting advertisement or offers in the future.

Providing data to third parties
Except for the parties necessary to deliver the above-mentioned services, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).

Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.

Statistics
We keep statistics on the use of our web shop, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement.

Cookies
Our webshop makes use of cookies. Cookies are small files in which we can store
information, so that you do not have to fill in that information again. We can also use them to see whether you are visiting us again.

The first time you visit our web shop, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.

You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.

Security
We take security measures to reduce misuse of and unauthorized access to personal data. We take responsibility in the security of your personal data. We renew our security measures to ensure safe storage of personal data and keep track what might go wrong.

We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.

If you want to file a complaint about our use of personal data, please send an e-mail with the details of your complaint to hello@GoWithOllie.com. We will look into and respond to any complaint we receive.

If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.